Vacation Travel Program Associate - Paid Training Opportunity! Education, Training & Library - Appleton, WI at Geebo

Vacation Travel Program Associate - Paid Training Opportunity!

Fox World Travel, Inc Fox World Travel, Inc Appleton, WI Appleton, WI Full-time Full-time Estimated:
$39.
1K - $49.
6K a year Estimated:
$39.
1K - $49.
6K a year A day in the life of the Vacation Travel Program Associate may include:
Providing exceptional travel services for vacation itineraries.
Meeting client needs, building value and strengthening Fox World Travel in a way that balances the needs of clients and expectations of the organization.
Responding to client travel requests for reservations including airline, hotel, car, cruise, tour, and others.
Actively planning and selling leisure travel services including accommodations and insurance.
Supporting Fox World Travel preferred suppliers to ensure quality vacations for clients.
Remaining informed of all airline rules and regulations; rail services; vendor loyalty programs; security, DOT and documentation requirements; current affairs.
Communicating information to clients accurately, appropriately and professionally.
Maintaining client profiles utilizing our CRM, ensuring special requests and reward program information are included.
Having a strong knowledge of destination geography.
Handling a large amount of information with strict attention to detail and strong organizational skills.
Maintaining awareness and adherence to Fox World Travel procedures, programs & policy guidelines.
Effectively multi-tasking while managing time and pressure and maintaining a professional rapport with clients.
Ensuring optimum customer service through effective use of computer systems and positive verbal and written communication.
Updating knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
Maintaining a favorable and collaborative working relationship with team members in all departments to foster an environment of trust and mutual respect.
Driving standards and best practices whenever possible and effectively foster a culture of engagement.
Enhancing the organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Being innovative and recommending new approaches, policies, and procedures to effect continual improvements in efficiency of operations and services performed.
Other duties, projects and alternate assignments as determined by business need.
You'll love this job if you have:
The ability to successfully complete Fox World Travel's Vacation Travel 8+/- week training program.
We will walk you through this paid training! Personal effectiveness/credibility.
Organizational and planning skills.
Strong sales acumen.
Experienced computer and technology skills.
Customer-focus and are service-oriented.
Communication proficiency - verbal and written with appropriate use of grammar.
Information gathering and monitoring skills.
Problem analysis and problems solving skills.
Sound judgment and decision-making ability.
Attention to detail and accuracy.
The ability to comfortably deal with highly complex situations.
Flexibility with the ability to work efficiently and effectively with frequent interruptions.
This opportunity might be for you if you have:
Effective communication and exhibit excellent customer service skills while promoting and selling travel products and services.
Excellent attention to detail and accuracy.
Strong verbal and written communication, interpersonal, and organizational skills.
Friendly and professional demeanor.
Ability to maintain work volume and quality consistent with standards and expectations.
Demonstrated proficiency of all Microsoft Office applications and are skilled in usage of a personal computer and various software packages.
Willingness and ability to travel to destination locations; ability to travel by airplane, boat, rail and/or car up to 15-25% of time.
Ability to communicate with confidence and create a credible impression to clients.
Effective listening skills with ability to determine root cause quickly, check for shared understanding and address misunderstandings promptly.
Ability to work flexible hours within a scheduled shift.
Demonstrated knowledge of industry practices, as well as an understanding of vendor knowledge, booking process, insurance packages, etc.
High productivity in a self-directed work environment.
A good sense of geography and workings of the travel industry to understand how to plan trips and construct itineraries.
Self-motivation with demonstrated initiative and a strong commitment to personal goals, objectives, and work ethic.
As one of Wisconsin's largest travel companies, Fox World Travel has excellent perks for all Fox associates including but not limited to:
competitive wages, flexible time off (vacation, sick, personal), FAM Dollars to help you explore the world, remote work, a full benefit package including medical, dental, vision, disability, company sponsored life insurance, tuition reimbursement, 401k contributions, end of year perks, and a fully engaged leadership team dedicated to treating associates like part of the family! If you share in our passion for teamwork, our vision to have culture, engagement, and innovation at the heart of all our initiatives, we want you to come soar with Fox World Travel! If you fit the description AND meet the qualifications, please don't hesitate to apply online at www.
foxworldtravel.
com/careers.
Work hard, play hard and travel often with the Fox World Travel Team today! Fox World Travel is proud to be an Equal Opportunity and Affirmative Action employer.
We celebrate diversity and are committed to creating an inclusive environment for all associates to work.
Please review our Privacy Policy at https:
//www.
foxworldtravel.
com/privacy-policy/ to see how we protect and manage your submitted data.
Education Preferred High School or better Skills Preferred Flexibility Comfortably deal with highly complex Customer Focused and Service Oriented.
Estimated Salary: $20 to $28 per hour based on qualifications.

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