Program Support Supervisor Customer Service & Call Center - Appleton, WI at Geebo

Program Support Supervisor

Appleton, WI Appleton, WI Full-time Full-time $45,136 - $74,588 a year $45,136 - $74,588 a year 20 hours ago 20 hours ago 20 hours ago Position Summary This position serves as office manager for a Division of Community Corrections (DCC) unit.
Primary responsibilities include coordinating office management and administrative operations; directing the maintenance of offender-driven data systems; and supervising assigned program support staff.
In addition, this position is responsible for performing various fiscal, purchasing, and budgetary activities; managing the office's computer systems; managing forms and records; and providing program support to other staff.
This position exercises a considerable amount of individual initiative, independent judgment, and decision-making ability, while maintaining confidentiality.
Salary Information This position is in pay schedule/range (81-04) with an annual salary of $45,136 - $74,588, plus excellent benefits as listed below.
Pay on appointment for current state employees may vary according to the applicable pay transaction provisions of the State Compensation Plan, Wisconsin Administrative Code, and statutes.
A twelve-month probationary period is required.
In addition to meaningful and rewarding work, we offer a competitive benefitspackage featuring:
Substantial leave timeincluding at least 3.
5 weeks of vacation to start, nine paid holidays, and ample accrued sick time that rolls over each year.
Excellent and affordable health, vision, and dental benefits An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan Well WisconsinWellness Program A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being Job Details Applicants must be legally authorized to work in the United States (i.
e.
a citizen or national of the U.
S.
, a lawful permanent resident, or an alien authorized to work in the U.
S.
without DOC sponsorship) at the time of application.
The Department of Corrections may conduct pre-employment drug screens.
Any applicant who is offered employment in a position which requires a pre-employment drug screen must pass the screen as a contingency of employment.
The Department of Corrections will conduct criminal background checks on applicants prior to selection.
Upon hire, all new DOC employees are subject to fingerprinting.
Qualifications Knowledge of modern office methods and procedures; modern record keeping practices; various filing systems and methods; written and oral communication skills/techniques; supervisory techniques and methodology; human relations dynamics and interpersonal relations; ability to exercise independent judgment; knowledge of interviewing techniques; problem-solving techniques; time management and organizational techniques; fiscal management and budgeting techniques; training methodologies; data processing techniques and automated systems; state requisition, voucher and purchase order forms; Equal Employment Opportunity and Affirmative Action principles and practices; security measures and divisional/departmental health and safety programs; State procurement procedures; and Windows-based computer operating systems, including software such as Word, Excel, Outlook, and PowerPoint.
Job Type:
Full-time Pay:
$45,136.
00 - $74,588.
00 per year
Benefits:
401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Monday to Friday No nights No weekends Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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