Customer Service Representative
JL Packaging Corporation JL Packaging Corporation Appleton, WI Appleton, WI Full-time Full-time $21 - $22 an hour $21 - $22 an hour Duties - Provide exceptional customer service to clients via phone, email, and in-person interactions - Assist customers with inquiries, complaints, and product/service information - Process orders, returns, and exchanges accurately and efficiently - Perform data entry tasks to update customer records and maintain accurate documentation - Analyze customer needs and recommend appropriate solutions or products - Handle escalated customer issues with professionalism and empathy - Collaborate with cross-functional teams to resolve customer concerns and ensure customer satisfaction - Maintain a high level of product knowledge to effectively address customer inquiries Experience - Previous experience in a customer service role preferred - Strong phone etiquette and active listening skills - Ability to analyze customer needs and provide appropriate solutions - Proficient in data entry and computer skills - Sales experience is a plus At our company, we value our employees and offer a competitive salary along with the following
Benefits:
- Medical, dental, and vision insurance options - Paid time off and holidays - Retirement savings plan with employer match - Ongoing training and professional development opportunities If you are a motivated individual who enjoys helping others and has excellent communication skills in both English and Spanish, we would love to hear from you.
Apply today to join our team as a Customer Service Representative! Job Type:
Full-time Pay:
$21.
00 - $22.
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Ability to Relocate:
Appleton, WI 54914:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Benefits:
- Medical, dental, and vision insurance options - Paid time off and holidays - Retirement savings plan with employer match - Ongoing training and professional development opportunities If you are a motivated individual who enjoys helping others and has excellent communication skills in both English and Spanish, we would love to hear from you.
Apply today to join our team as a Customer Service Representative! Job Type:
Full-time Pay:
$21.
00 - $22.
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Ability to Relocate:
Appleton, WI 54914:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
