Receptionist / Patient Service Representative
Wisconsin Institute of Functional Medicine Wisconsin Institute of Functional Medicine Appleton, WI Appleton, WI Full-time Full-time $16 - $18 an hour $16 - $18 an hour 12 days ago 12 days ago 12 days ago Join our team! Wisconsin Institute of Functional Medicine is currently seeking a professional, compassionate and knowledgeable individual to fill the following 32-40 hour week position.
Receptionist - Scheduler This role will challenge you to show up each day reflecting WIFM's core values:
RELIABILITY, ACCURACY, ENTHUSIASM, TEAMWORK, INNOVATION AND INTEGRITY.
In this role the candidate will possess the following duties and performance requirements:
You will help our patients live well by:
Answering incoming calls and follow-up on accumulated inquiry forms in a timely, professional, courteous manner to address questions and concerns of current/prospective patients, vendors, and other practice associates.
Scheduling both new and established patients for appointments, labs, and other services offered by the clinic.
Greeting and check in/ check out patients for appointments.
Following up with patient by outbound call, secure portal messaging, and email when appropriate.
Helping to update and maintain accurate patient charts and records.
Maintaining operationally adequate supply of supplements for patient needs.
Working together with team members to address patient needs, scheduling concerns, and operational needs of clinic.
Utilizing practice EMR system to record daily progress on monthly tracking forms for financial and operational accuracy.
You will use your knowledge, skills, and abilities to:
Work in a fast-paced environment Provide compassionate care to patients Display excellent teamwork Work under stressful situations with high concentration and energy levels Use logical thinking skills to effectively solve problems Help maintain a clean, courteous, and professional working environment.
Work on own initiative Education
Experience:
Minimum 3
years of customer service, sales, and/or call center experience.
Functional Medicine experience is a plus, but not required.
Schedule:
Day shift / onsite / 7:
30 a.
m.
to 4:
30 p.
m.
or 7:
30 a.
m.
to 5:
30 p.
m.
Supplemental Pay:
Bonus pay Job Type:
Full-time Pay:
$16.
00 - $18.
00 per hour
Benefits:
401(k) Dental insurance Disability insurance Employee discount Health insurance Paid time off Vision insurance Healthcare setting:
Clinic Schedule:
Day shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Receptionist - Scheduler This role will challenge you to show up each day reflecting WIFM's core values:
RELIABILITY, ACCURACY, ENTHUSIASM, TEAMWORK, INNOVATION AND INTEGRITY.
In this role the candidate will possess the following duties and performance requirements:
You will help our patients live well by:
Answering incoming calls and follow-up on accumulated inquiry forms in a timely, professional, courteous manner to address questions and concerns of current/prospective patients, vendors, and other practice associates.
Scheduling both new and established patients for appointments, labs, and other services offered by the clinic.
Greeting and check in/ check out patients for appointments.
Following up with patient by outbound call, secure portal messaging, and email when appropriate.
Helping to update and maintain accurate patient charts and records.
Maintaining operationally adequate supply of supplements for patient needs.
Working together with team members to address patient needs, scheduling concerns, and operational needs of clinic.
Utilizing practice EMR system to record daily progress on monthly tracking forms for financial and operational accuracy.
You will use your knowledge, skills, and abilities to:
Work in a fast-paced environment Provide compassionate care to patients Display excellent teamwork Work under stressful situations with high concentration and energy levels Use logical thinking skills to effectively solve problems Help maintain a clean, courteous, and professional working environment.
Work on own initiative Education
Experience:
Minimum 3
years of customer service, sales, and/or call center experience.
Functional Medicine experience is a plus, but not required.
Schedule:
Day shift / onsite / 7:
30 a.
m.
to 4:
30 p.
m.
or 7:
30 a.
m.
to 5:
30 p.
m.
Supplemental Pay:
Bonus pay Job Type:
Full-time Pay:
$16.
00 - $18.
00 per hour
Benefits:
401(k) Dental insurance Disability insurance Employee discount Health insurance Paid time off Vision insurance Healthcare setting:
Clinic Schedule:
Day shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
