Remote Financial Administrative Assistant
Looking to gain experience and knowledge in the Financial Services industry? We have a great opportunity for you with our prominent client in Appleton, WI.
Our client will train you to be a Financial Administrative Assistant and give you the opportunity to grow with them! This is a 100% remote opportunity.
While on a contract role with Kelly, you will be offered health, dental and vision insurance as well as Kelly Perks and Discounts.
Shifts Available:
Mon Friday 8:
00am-4:
30pm Starting pay as a Financial Administrative Assistant :
$20/hr Interested in learning more about our client?:
This company is a US Fortune 500 non-profit financial service organization headquartered in the Midwest.
It is a member-owned fraternal benefit society that has over 2 million members.
This company has been in business for over 100 years and has been nationally recognized for its products and focus on ethics.
Position Information:
This position is responsible for analyzing, researching, gathering required information to process IGO (In Good Order) cases and to process NIGO (Not In Good Order) cases with a basic level of complexity.
This position will serve Thrivents internal and external customer contacts via the telephone and written communications and will deliver strong customer service.
Additionally, this position as a member of a team, actively partners with the team on meeting established service and quality standards and identifies trends for process improvements.
Process cases utilizing various workflow, administrative, and LOB (Line of Business) systems accurately and cost-effectively and in compliance with internal service and state and federal regulatory standards.
Analyze cases for IGO and determine level of complexity of the request.
Determine if case should be routed/handed off to other business resource based upon the complexity of the request.
Contact the appropriate resource to assist in resolving the request, if NIGO.
This would include contacting the member, FA (Financial Associate), internal business units, vendors or external business resources.
Handles sensitive communications with customers and financial associates, which may include highly confidential information or complaints.
Resolves telephone and written inquiries from internal and external customer contacts in a prompt, efficient manner, giving correct thorough responses to needs and requests.
Documents calls, written communications, etc.
made in an attempt to gather, or upon gathering the missing information needed to process the paperwork.
What kind of experience do you need to succeed? High school required.
One to three years prior customer service or financial service industry experience preferred.
Must possess solid interpersonal, verbal and written communications skills.
Proficiency in office computer software, including e-mail, word processing, and spreadsheet programs required.
Apply now for immediate consideration for this Remote Administrative Assistant role.
We look forward to connecting to you! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.
Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.
In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.
Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly.
Youre looking to keep your career moving onward and upward, and were here to help you do just that.
Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive.
Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly Work changes everything.
And at Kelly, were obsessed with where it can take you.
To us, its about more than simply accepting your next job opportunity.
Its the fuel that powers every next step of your life.
Its the ripple effect that changes and improves everything for your family, your community, and the world.
Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your lifejust ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer.
We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities.
At Kelly, we believe that the more inclusive we are, the better services we can provide.
Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws.
A conviction does not automatically bar individuals from employment.
Recommended Skills Administration Communication Confidentiality Customer Service Quality Management Research Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3m5by6djr5q71v9z8n', 'ExternalApply-j3m5by6djr5q71v9z8n'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
Our client will train you to be a Financial Administrative Assistant and give you the opportunity to grow with them! This is a 100% remote opportunity.
While on a contract role with Kelly, you will be offered health, dental and vision insurance as well as Kelly Perks and Discounts.
Shifts Available:
Mon Friday 8:
00am-4:
30pm Starting pay as a Financial Administrative Assistant :
$20/hr Interested in learning more about our client?:
This company is a US Fortune 500 non-profit financial service organization headquartered in the Midwest.
It is a member-owned fraternal benefit society that has over 2 million members.
This company has been in business for over 100 years and has been nationally recognized for its products and focus on ethics.
Position Information:
This position is responsible for analyzing, researching, gathering required information to process IGO (In Good Order) cases and to process NIGO (Not In Good Order) cases with a basic level of complexity.
This position will serve Thrivents internal and external customer contacts via the telephone and written communications and will deliver strong customer service.
Additionally, this position as a member of a team, actively partners with the team on meeting established service and quality standards and identifies trends for process improvements.
Process cases utilizing various workflow, administrative, and LOB (Line of Business) systems accurately and cost-effectively and in compliance with internal service and state and federal regulatory standards.
Analyze cases for IGO and determine level of complexity of the request.
Determine if case should be routed/handed off to other business resource based upon the complexity of the request.
Contact the appropriate resource to assist in resolving the request, if NIGO.
This would include contacting the member, FA (Financial Associate), internal business units, vendors or external business resources.
Handles sensitive communications with customers and financial associates, which may include highly confidential information or complaints.
Resolves telephone and written inquiries from internal and external customer contacts in a prompt, efficient manner, giving correct thorough responses to needs and requests.
Documents calls, written communications, etc.
made in an attempt to gather, or upon gathering the missing information needed to process the paperwork.
What kind of experience do you need to succeed? High school required.
One to three years prior customer service or financial service industry experience preferred.
Must possess solid interpersonal, verbal and written communications skills.
Proficiency in office computer software, including e-mail, word processing, and spreadsheet programs required.
Apply now for immediate consideration for this Remote Administrative Assistant role.
We look forward to connecting to you! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.
Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.
In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.
Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly.
Youre looking to keep your career moving onward and upward, and were here to help you do just that.
Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive.
Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly Work changes everything.
And at Kelly, were obsessed with where it can take you.
To us, its about more than simply accepting your next job opportunity.
Its the fuel that powers every next step of your life.
Its the ripple effect that changes and improves everything for your family, your community, and the world.
Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your lifejust ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer.
We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities.
At Kelly, we believe that the more inclusive we are, the better services we can provide.
Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws.
A conviction does not automatically bar individuals from employment.
Recommended Skills Administration Communication Confidentiality Customer Service Quality Management Research Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3m5by6djr5q71v9z8n', 'ExternalApply-j3m5by6djr5q71v9z8n'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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